A'Squirrel Order

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Hi everyone! Just want to ask if anybody has recently ordered from A'squirrel? I ordered from them a week ago but never received any confirmation and when I e-mail them, I never get a reply, is there anything wrong with this company?

Thanks.

 
URL: ww.a-squirrel.com

I saw some positive comment about them on this forum and other forums as well, so just ordered a set of the goat hair brushes.

 
Originally Posted by kaichong /img/forum/go_quote.gif Hi everyone! Just want to ask if anybody has recently ordered from A'squirrel? I ordered from them a week ago but never received any confirmation and when I e-mail them, I never get a reply, is there anything wrong with this company?Thanks.

I had ordered a set of their brushes a couple years ago and I was in India at the time. They shipped it to India and I got it.. no problems.I havent ordered anythng from them recently, though..

Did you try calling them ?

 
I hear their brushes are quite good for the price. I was eyeing a set last year but it was out of stock. I never got a reply to my email. Since them I've purchased 2 Trish McEvoy brushes and the Lumiere ones.

I hope you get your brushes soon.

 
I have heard of them, I was going to order from them a year or to ago but never did. I never heard anything negative from them, but I find it unprofessional for any company to not reply. How long ago did you email them?

 
Thanks for all your replies. I e-mailed them 3 times a week ago and two days ago, still no reply. They don't have a phone number on the website either. I hope they are not closed or something.

 
Hmm, I've never heard of them either however I really do hope that you brushes arrive safely
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I bought a set a couple of months ago, and no kidding it reached in 3 days! It was posted from Hong Kong. I only got payment confirmation, no shipping notification. I heard that there's a problem with their email filter, so maybe try emailing from their online form? If they have one? I didn't email so I'm not sure how quickly they respond.

I like my brushes, really soft. But the 2 pure squirrel big brushes started smelling bad after the first wash. I tried washing with different cleansers and shampoos and still they smell bad. They smell like some wet animal...It might be a squirrel thing, or it might be an a'squirrel thing.

 
I had a dig around on the site and couldn't find a contact number. All I can suggest is keep sending them emails through the contact us page.

 
Originally Posted by princessmich /img/forum/go_quote.gif Hmm, I've never heard of them either however I really do hope that you brushes arrive safely
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yeah me too
 
Thanks for all ur replies, my order finally arrived!!! They are fabulous! The white goat hair brushes are very soft, all put in a makeup brush bag. I'm really satisfied with the quality at the price, despite the long waiting for delivery and no e-mail reply.

 
Glad your brushes arrived safely, and you are happy with it. Maybe they are just not good with emails.
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