Originally Posted by messylaughter
Gotta say I m feeling a bit underwhelmed with CS at Golden Tote, Last Thursday I made a comment on someone else's review on FB and even though I had just ordered my November tote that day Golden Tote sent me a fb post saying they had packaged my tote and would be shipping it the next day, needless to say I was A) Stoked and pretty impressed with their customer service as they connected my order and my FB! My email tends to spam all kinds of things so on Sunday I asked if there was a tracking number for my shipment and they almost immediately responded (yay fast response) and told me that they had "Personally" Packed my tote on Friday (waiiiit I thought you said Thursday) but because they had to ship it by USPS instead of UPS they would be shipping it out Monday and would send me my tracking number...............its now Friday again, no tracking number and they have not responded to my further request BOO URNS
Now I wonder if they plan on shipping my November and December Orders together to save on Shipping though I paid for shipping on both orders I
Did everything get sorted for you?
I just got my December tote! I love most of it! I can't get enough of Golden Tote haha Pictures below! The thing I love about the $149 tote is that most of the time they've got two items out of 4 that I love and make it worth the price alone. The other stuff is like free presents. Random note, but the tote bag itself is actually MUCH better quality this month. It's got braided rope handles and the canvas is thicker. Nice quality!
There was also a little baggie of hair ties, but my boyfriend seems to have run off and misplaced them.
Black Lace Cami Dress by Collective Concepts ($78)
I LOVE this. It's super adorable and I will be wearing it with some red or snowflake tights for Christmas. More pictures on Golden Tote ($149 tote)
Peek-a-Boo Pocket Sweater by Under Skies ($68)
This is really comfortable. More pictures on Golden Tote ($149 tote)
Multi-Stripe French Terry Shirt (Brown) by Puella ($62)
This is a bit daring for me, but it's comfy enough to even just wear around the house. Pictures of it in black can be found on Golden Tote ($49 tote).
Black Pocket Sweater by One Teaspoon ($96 AUD/$101 USD?)
http://oneteaspoon.com.au/ProductDetails.aspx?id=24475 (this is the closest thing I found on the site so I'm just guessing on the retail)
Very nice, basic black sweater. I'll be getting a TON of wear out of this.
Blue Striped Leggings by Mak (?)
These are really nice quality. Again I may not wear these out. I'm toying with the idea, but they're very comfy for wearing at home too. More pictures can be seen on Golden Tote ($49 accessory tote)
Aztec Scarf by ? (?)
This scarf is so soft. More Pictures can be seen on Golden Tote ($49 accessory tote)
Striped Maxi Dress by Puella ($88)
I actually don't really care for maxi dresses in general. I got one in my last tote and haven't worn it yet. Both are very nice but just not really my style. This one is actually interesting because of the gathering in the middle. We'll see if I get around to wearing either.