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I've heard about it from various women on other boards I frequent & finally had the opportunity to use it the other day.
I bought a wallet last weekend & my crazy dog found it & began chewing on it. I called them on Monday & told them it was chewed after only having it for 3 days & wanted to file a claim. Turns out it was protected & they refunded me the purchase amount. I expected to have a credit on my account, but I just rec'd a check in the mail today.
Moral of the story, call AmEx if you have any mishaps like mine & try filing a claim. You never know if you'll be reimbursed for craziness like mine.
I bought a wallet last weekend & my crazy dog found it & began chewing on it. I called them on Monday & told them it was chewed after only having it for 3 days & wanted to file a claim. Turns out it was protected & they refunded me the purchase amount. I expected to have a credit on my account, but I just rec'd a check in the mail today.
Moral of the story, call AmEx if you have any mishaps like mine & try filing a claim. You never know if you'll be reimbursed for craziness like mine.