- Joined
- Sep 9, 2007
- Messages
- 93
- Reaction score
- 0
Here's my problem:
A while ago I placed a first order of (quite a few) eye pigments samples on Holly's website and everything went fine except for the loooooong turn aroung time.
Once I had received my first order (gorgeous colors by the way) I was thrilled to see that she had added some foundations to her product line so I ordered some samples too... only on that particular day there seemed to be some sort of problem with her website (i could not add any eye pigments to my order for instance).
As everything was fine on the foundation page I placed the order anyway but I never received any order confirmation from her (as I had had the first time I had ordered). All I got was the paypal receipt.
It's been well over a month now and I haven't received my order but what's worse is that I have sent her at least four emails to ask if she had a trace of my order or not but I have never had any answer from her
Has anyone else had the same experience? I mean not getting any order confirmation after placing an order on that website. Did you eventually receive your order or not?
TIA for your answers
A while ago I placed a first order of (quite a few) eye pigments samples on Holly's website and everything went fine except for the loooooong turn aroung time.
Once I had received my first order (gorgeous colors by the way) I was thrilled to see that she had added some foundations to her product line so I ordered some samples too... only on that particular day there seemed to be some sort of problem with her website (i could not add any eye pigments to my order for instance).
As everything was fine on the foundation page I placed the order anyway but I never received any order confirmation from her (as I had had the first time I had ordered). All I got was the paypal receipt.
It's been well over a month now and I haven't received my order but what's worse is that I have sent her at least four emails to ask if she had a trace of my order or not but I have never had any answer from her
Has anyone else had the same experience? I mean not getting any order confirmation after placing an order on that website. Did you eventually receive your order or not?
TIA for your answers