Birchbox Swaps August 2013

[lovepink]

Yes, just write on the outside of the box return to sender and then take it to your post office or drop it back in the mail box.  I did this with theGoop box last October.  It took about 3 weeks and me staying on top of them to get my money refunded but it did happen. Also I think there was a delay because of the hurricane.  @Quene8106 is the one who told me how to do it.  lol

Originally Posted by Missglammygirl /img/forum/go_quote.gif

Wait, you can return one to sender? How?  im getting box 67, https://www.birchbox.com/shop/birchbox-1/august-2013/august-2013-bb67, and i sure as hell dont want it. if anyone wants anything let me know. /emoticons/[email protected] 2x" width="20" height="20" />

 

[Linnake]

https://www.makeuptalk.com/t/135955/linnakes-trade-list#post_2118642

I've got both the sumita eyeliner, mally eyeliner and a stila beso! /emoticons/[email protected] 2x" width="20" height="20" />

 

[Missglammygirl]

Originally Posted by lovepink /img/forum/go_quote.gif

Yes, just write on the outside of the box return to sender and then take it to your post office or drop it back in the mail box.  I did this with theGoop box last October.  It took about 3 weeks and me staying on top of them to get my money refunded but it did happen. Also I think there was a delay because of the hurricane.  @Quene8106 is the one who told me how to do it.  lol

Thanks! I will totally do this! Im so disappointed with this box! What do you mean by staying on top of it? emailing them?

 

[lovepink]

Yes!  I think it said it can take 10 business days so after 10 business days I emailed.  Then nothing.  So I followed up at 20 or 25, they apologized and immediately refunded my credit card.  Putting email chain in spoiler.

Second email I sent.
Molly, Nov 16 05:31 pm (EST): Hi Jennifer,

Thank you for your email! I am so sorry about this. I have gone ahead and refunded your card $10. This should show up on your bank statement shortly.

In the event that you have any questions, don't hesitate to give us a call at 877-487-7272 M-F from 9a-5p EST.

Very best,

MollyBirchbox | 877-487-7272Shop The Art of Elyisum's Celebrity Curated Selections! (http://birch.ly/VXSAsg)

Sopranos star Jamie-Lynn Sigler's Pick: Sunday Riley Juno Body Transformative Body Lipid Serum (http://birch.ly/VXS8ub)


, Nov 15 08:00 pm (EST): This is a follow-up to your previous request #41219 "October Birchbox"

Hello-

I sent my October Birchbox back (return to sender on 10/16/12). I know
that the East Coast experienced the hurricane and loss of power, mail
services etc.

I was wondering what the status of my refund of money is as it has been 31
calendar days ( and 23 business days (excluding Veterans day a federal
holiday, but not including the days Birchbox was closed due to the
hurricane).

If you could please update me on when I can expect my refund I would
appreciate it.

Sincerely
Jennifer

This was the first email I sent
##- Please type your reply above this line -## Your request has been received and is being reviewed by an Operations Associate. If you require immediate assistance (order cancellation, billing update, address change), give us a call at 877-487-7272 Monday - Friday 9am to 5pm EST. Also, you might find the answer to your question by checking out our FAQ, at https://www.birchbox.com/about/faq.

Our current response time is 2 business days.

In the meantime, why not check out some of our how-to videos! 
Ladies: Three must have fashion trends for fall: http://birch.ly/UVZC32
Gents: Check out the October sneak peek video: http://birch.ly/Q0itqw

Be in touch soon,
Operations Team

, Oct 10 11:09 am (EDT): To Whom It May Concern-

I woke up today, logged into my Birchbox account to see what I am getting.
I am not happy with my box. I am getting only 4 items only one of which
is beauty related.

I do not feel I am getting my monies worth and when my box arrives I want
to return it to sender.

If my box is returned to sender will my credit card be credited $10?

I also would like to cancel my subscription which I know I can do from the
website but if I cancel will this interfere with me getting my money back?

Thank you for your attention to this matter
Jennifer

Originally Posted by Missglammygirl /img/forum/go_quote.gif

Thanks! I will totally do this! Im so disappointed with this box! What do you mean by staying on top of it? emailing them?

 

[Missglammygirl]

Originally Posted by lovepink /img/forum/go_quote.gif

Yes!  I think it said it can take 10 business days so after 10 business days I emailed.  Then nothing.  So I followed up at 20 or 25, they apologized and immediately refunded my credit card.  Putting email chain in spoiler.

Second email I sent. Molly, Nov 16 05:31 pm (EST):

Hi Jennifer,

Thank you for your email! I am so sorry about this. I have gone ahead and refunded your card $10. This should show up on your bank statement shortly.

In the event that you have any questions, don't hesitate to give us a call at 877-487-7272 M-F from 9a-5p EST.

Very best,

MollyBirchbox | 877-487-7272Shop The Art of Elyisum's Celebrity Curated Selections! (http://birch.ly/VXSAsg)

Sopranos star Jamie-Lynn Sigler's Pick: Sunday Riley Juno Body Transformative Body Lipid Serum (http://birch.ly/VXS8ub)

, Nov 15 08:00 pm (EST):

This is a follow-up to your previous request #41219 "October Birchbox"

Hello-

I sent my October Birchbox back (return to sender on 10/16/12). I know

that the East Coast experienced the hurricane and loss of power, mail

services etc.

I was wondering what the status of my refund of money is as it has been 31

calendar days ( and 23 business days (excluding Veterans day a federal

holiday, but not including the days Birchbox was closed due to the

hurricane).

If you could please update me on when I can expect my refund I would

appreciate it.

Sincerely

Jennifer

This was the first email I sent
##- Please type your reply above this line -## Your request has been received and is being reviewed by an Operations Associate. If you require immediate assistance (order cancellation, billing update, address change), give us a call at 877-487-7272 Monday - Friday 9am to 5pm EST. Also, you might find the answer to your question by checking out our FAQ, at https://www.birchbox.com/about/faq.

Our current response time is 2 business days.

In the meantime, why not check out some of our how-to videos! 

Ladies: Three must have fashion trends for fall: http://birch.ly/UVZC32

Gents: Check out the October sneak peek video: http://birch.ly/Q0itqw

Be in touch soon,

Operations Team

, Oct 10 11:09 am (EDT): To Whom It May Concern-

I woke up today, logged into my Birchbox account to see what I am getting.

I am not happy with my box. I am getting only 4 items only one of which

is beauty related.

I do not feel I am getting my monies worth and when my box arrives I want

to return it to sender.

If my box is returned to sender will my credit card be credited $10?

I also would like to cancel my subscription which I know I can do from the

website but if I cancel will this interfere with me getting my money back?

Thank you for your attention to this matter

Jennifer

Thanks so much!!! I just emailed them so hopefully it all works out!!

 

[lovepink]

I am sure it will!  Good luck!  For that month the one time I did it, I would have rather had $10 than the box!  Lol

Originally Posted by Missglammygirl /img/forum/go_quote.gif

Thanks so much!!! I just emailed them so hopefully it all works out!!

 

[Tabasc]

I have box 14 - looking for trade or full box swap.  Hoping to get my full trade list up ASAP (I have a lot!!)

WEIâ„¢ Pomegranate Buffing Beads Buy
Juice Beauty Oil-free Moisturizer Buy
LA FRESH® Eco-Beauty Oil-Free Face Cleanser Buy
ModelCo Party Proof Lipstick - Red Velvet
uniqONE All In One Hair Treatment
Also from this box I have:

Dr. Jart+ Black Label Detox BB Beauty Balm