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Hey everyone! So I put in an order to Urban Decay cosmetics last week. The order came in the mail to me yesterday. I ordered quite a few items. Some of them were palettes and some were single eyes shadows. My Black palette came shattered and so did one of my single eye shadows.
What is the procedure with Urban Decay when you receive broken products? Do they just send you a new one or do you have to return the old product to get the new one? I have ordered from them before and this is the first time that this has happened.
Has anyone had this happen? If so, what was your course of action?
Thanks /emoticons/[email protected] 2x" width="20" height="20" />
What is the procedure with Urban Decay when you receive broken products? Do they just send you a new one or do you have to return the old product to get the new one? I have ordered from them before and this is the first time that this has happened.
Has anyone had this happen? If so, what was your course of action?
Thanks /emoticons/[email protected] 2x" width="20" height="20" />