I used Etsy a lot for my wedding. I had great luck with MOST of the sellers. I found one artist/graphic artist who has done so much beautiful work for me. I also bought lots of little things like cards, coasters, a tea pot dress, scarves, mittens, gluten free brownies. The only thing I ever had a problem with was a white wedding bolero. I had one custom made and it was the worst made bolero I've ever seen. It was about $300 and I was so upset, not only did it take her at least 8 months to get it to me, but she had every excuse in the book as to why she was late with it. When I finally did get it, it looked like it could fit an elephant not me. Not to mention the quality was awful. I was too upset to deal with her and my mom jumped on it because she was helping me plan my wedding. We sent the bolero back and got a full refund from the woman. Because she gave me a refund, I decided not to leave her any feedback. This woman really lied to me a lot, she never had more than 3 feed backs, and she told me over and over how my bolero was taking so long because she was so backed up making boleros and hats.
The point of this story is that with everything there can be negatives, the vast majority of things I have gotten from etsy have been wonderful. Etsy isn't the greatest with returns, as far as a site. If you buy something make sure you read the refund policy from the beginning and make sure you use paypal to purchase the product. Good luck! Don't you just love shopping?!?!?