I was one of the ones with that 3 month deal. I ended up getting charged $65 for a 3 month renewal. I emailed them and explained that I had tried to cancel earlier but the CS rep (i gave her name) had said the system wouldn't let her cancel me and that I could do it in October by the 24th.
They refunded me the 3 month renewal price and put me on a month to month plan so I could use all my Jules for a free box. The rep was really nice about it. I was expecting a bigger fuss, I must say.
I got my October box as well and I am so in love with the Glam Roc
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