Sorry if any of this is irrelevant but VIP is something that is maintained so you may have lost the status. (especially if you were dissapointed in your past boxes and havent bought as many)Ok I hope someone can tell me something anything about this situation I have with meme right now. Last month I emailed to let them know I was very unhappy with my last few boxes. I'm up to trying new things and I love Korean cosmetics and skincare but dang! They are charging us months in advance and some of these boxes are just straight junk to me! It's cool I keep ordering hoping to get new things to try. Anyway after I email them I go from vip to removed from their emails period!? I got boxes comming and I'm not getting any kind of address verification like I used to. I'm wondering about a shipping notification since 1 box is supposed to ship today. I sent an email today and didn't even get the normal -we got ur email- auto reply!!!! What should I do?????
Either way I dont believe you have been removed from their emails, but shipping notifications are a little behind it seems, I got a shipping notification after I had already got the box. The boxes do seem to be shipping on time though for the most part.
I have never had an auto reply to any of my emails, but they have always replied within a day or so.