Originally Posted by
iPretty949 /img/forum/go_quote.gif
Is it worth the $10.00?
IMO, the two last bags were worth the $10.00. If you are considering to use the coupons and discount codes they give, you might be able to get good deals for that month.
When do they ship?
They ship at every 10th of the month. They used to ship from San Leandro which is 30mins away from where we live, I usually get my bags 2-3 days after that. The previous month's bag shipped from NC, it took 4-5 days to get to me.
How long do you have to wait on the wait list?
N/A. I signed up a few minutes after they launched last December. Stalker much!!
How is the customer service?
They are pretty responsive when you post some concerns on their FB wall. I do not recall contacting them personally but the way I see and observe subbers here and on their FB wall, it's pretty mediocre. Just do not expect stellar customer service.
Has anyone had major problems with them, like extra charges?
Nothing major except those stinky bags and foil packets of samples before. the Wen and X-out issues and such. I do not believe they charge extra (S&H or taxes) or maybe haven't heard anybody complain about it.
I can say it's keeping up it's competition against other sample boxes. I am just okay with it maybe because I am one of the hopefuls who expect to experience good things sticking to it for a long time. For the past 7 months, I can say I am happy with my bag. If you have $10, another suggestion is to put it in Birchbox because they have great incentives (20% off every three months, free shipping on certain items (which means you do not need to spend $50 total to get FS) BB points earned from taking surveys/referrals/puchases can be applied towards your purchase. I read Zadidoll's article she got $200 worth of stuff for free because she used her BB points.