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2867 replies to this topic
Posted 10 January 2014 - 02:55 PM
Not sure if you gals saw this... It may be old news.... Bb is teaming up with us weekly for February [SPOILER=Warning: Spoiler!] http://www.makeuptal.../500/height/700 [/SPOILER] Also , here's a link to an article that mentions some of the brands in the collab box... http://www.gcimagazi...-239260761.html
Posted 10 January 2014 - 03:43 PM
No worries! Plus I'm kinda ready to move on from January, so bring on February hahaha. Definitely a lackluster month, but down months are always a given.
- Director, Momsgotmail and RenoFab like this
i no longer use this account
Posted 11 January 2014 - 10:08 AM
FAQ's! Every month, we get lovely new people with questions. We want to give you a resource to help people quickly (because we love helping here!). If you see someone asking a common question (what is a clicky truck, what is the app trick, etc), just come to the first page of this thread, find my post, quote it, and edit out the parts you don't need. Hope this helps!
Q. When does Birchbox ship?
A. Birchbox typically ships by the 10th of each month unless there is a delay.
Q. How many products are sent out?
A. Depends on the month and on the box. They typically send between four to six items each month ranging from perfume samples to full size cosmetic products.
Q: Why does my box only show that Iâ€™m getting 3 items?
A: Donâ€™t worry! The box contents are still updating. Birchbox guarantees that youâ€™ll get 4-6 items, so youâ€™re getting at least one more! Just be patient and the box will update with more items soon.
Q: How do I know what number box Iâ€™m getting?
A: Log into your account, click on BOX at the top of the screen then scroll down and it will show your products for that month - but it won't tell you which box it is. To find out exactly what box you're getting scroll down further to the box history and you'll see your current box as well as any past boxes. If you hover your mouse over the current monthâ€™s box, a link should pop up, with your box number at the end of the URL. If you click on it picture, youâ€™ll be taken to that box page, and the box number will show at the end of the URL in your address box.
Q: What is a â€œclicky truckâ€?
A: A clicky truck means that your box has shipped and the shipping information is on the Birchbox website. If you log into the site and go to â€œAccount Settingsâ€, youâ€™ll see a little truck that has the current month listed. Once the new month starts, the truck will update to that month, but without tracking information. Then, once your box ships, a tracking link will show up UNDERNEATH the truck (the truck itself is not actually clickable, the link beneath it is).
Q: Whatâ€™s the difference between a regular Birchbox and a Welcome Box?
A: A Welcome Box is when you get someone (or yourself!) a Gift Subscription. If you go through the regular wait list, you wonâ€™t get a Welcome Box, youâ€™ll just get a regular box from that month. But if youâ€™ve been given a Gift Sub, or purchased one for yourself, then youâ€™ll get a Welcome Box â€“ which will have several items from previous Birchboxes.
Q: What is a â€œpunishment boxâ€?
A: A Punishment box is not an official Birchbox thing. Sometimes people get boxes that they donâ€™t like. Either they feel that the items are completely off from the profile they set up, or they just got items that they personally will never use. It is based entirely off of opinion â€“ one personâ€™s Punishment Box can be someone elseâ€™s Best Box Ever!
Q: What is Box Envy?
A: Box Envy happens when you get a box with items you donâ€™t want, but you see someone else get a box that would have been just PERFECT for you!
Q: How can I do a trade?
A: Sometimes, youâ€™ll get an item that you just donâ€™t want or canâ€™t use. Thatâ€™s the risk we all take with getting subscription boxes. Donâ€™t worry, you can trade it! You can either create a trade thread through the regular channel or post in the Birchbox-specific trade thread for that month. If someone has created a trade thread, theyâ€™ll post the link in this thread (and once I see it, Iâ€™ll try to update this post with it!) Hereâ€™s a link to the regular trade thread area http://www.makeuptal...ption-box-swaps Please be sure to read the buy/sell/trade rules and comply with them. Any trade talk in this thread is subject to deletion.
Q: Why is everyone asking how much boxes weigh?
A: Box weight is a great way to see if youâ€™re getting the same box as someone else. Also, heavier boxes tend to contain larger (though not necessarily better) items like leave in conditioner, shampoo, etc. Lighter boxes contain items like foil samples OR full-size makeup!
Q: What is the App Trick? Or, how can I use my iPhone to see what Iâ€™m getting before the 10th?
A: If you have an iPhone, you can SOMETIMES figure out what youâ€™re getting before boxes update. Open the Birchbox app and go to the Discovery section. Then start scrolling! Look for items marked â€œBox Historyâ€. If itâ€™s an item that you havenâ€™t gotten in previous boxes, then it just may be in your box this month! However, this is not an exact science.
Q: My box doesnâ€™t match the picture on the website! (i.e. items are missing or damaged, or you received something that wasnâ€™t listed in the box contents) What do I do?
A: Birchbox has a great Customer Service Team. Just email them at [email protected] and theyâ€™ll be happy to help you get it sorted out.
- Director, nc42, kawaiimeows and 13 others like this
Posted 11 January 2014 - 10:48 AM
I haven't even received my January box yet... but I'm pumped for February! I'll be getting two boxes in February: one welcome box, and one box on my regular account. Hoping for lots of variety and lots of skincare.
Question: do you ladies think that this US weekly box will include the 12-issue magazine subscription for everyone, like the Women's Health collab? If so, I hope it is refundable like the Women's Health promo.
Check out my TRADE LIST / WISHLIST
Posted 11 January 2014 - 11:05 AM
This one looks like it could be really fun! I'm ready for a good box after January's disaster (I hated my box)
Posted 12 January 2014 - 01:46 PM
I haven't even gotten my January box yet, but I'm already so excited for this box!
- RenoFab likes this
Posted 12 January 2014 - 05:12 PM
I'm excited for this box!
Posted 12 January 2014 - 08:08 PM
I AM so excited for this box. It's also going to be the month I sign up for a second sub!
Posted 12 January 2014 - 08:45 PM
Yay! So excited!
Posted 13 January 2014 - 07:04 AM
FAQ's are up!
- kawaiimeows and TracyT like this
Posted 13 January 2014 - 08:11 AM
This was SO needed. I love the idea of posting this at the beginning of every thread.
- goldendarter likes this
i no longer use this account
Posted 15 January 2014 - 05:23 AM
That looks fun! Ready for February!
Posted 16 January 2014 - 01:54 PM
I'm getting 3 boxes for feb. I love us weekly and the boxes look like they are going to be so good!
Posted 17 January 2014 - 04:47 AM
Updates! Collab looks great!