- Joined
- Feb 9, 2012
- Messages
- 483
- Reaction score
- 11
I got an email confirmation with an order number, and the order (and number) also show up in my account.
It was an e-mail that said there was an error, but I look at my account and it shows the purchase?Originally Posted by snllama /img/forum/go_quote.gif
In fulfillment or the CC error? For the CC error I just actually entered my CC on the website and it seemed to automatically put through my order. I just wish I had some kind of confirmation. Hopefully it will ship after the holiday. Or Ill try and call myself.
Originally Posted by iashleycouture /img/forum/go_quote.gif
I joined and got my first box for $19.99. I love the fact that you get to choose the items you get. I got my order, and I love all of the products I picked. I can't wait to get my next set of items /emoticons/[email protected] 2x" width="20" height="20" />
Originally Posted by cjeanette /img/forum/go_quote.gif
It was an e-mail that said there was an error, but I look at my account and it shows the purchase?
Originally Posted by JadedBeauty /img/forum/go_quote.gif
Hey I place my first order on January 12 and still have not gotten a shipping notification. Is that normal for this company? It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
Originally Posted by JadedBeauty /img/forum/go_quote.gif
Hey I place my first order on January 12 and still have not gotten a shipping notification. Is that normal for this company? It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
Originally Posted by JadedBeauty /img/forum/go_quote.gif
Hey I place my first order on January 12 and still have not gotten a shipping notification. Is that normal for this company? It said it would be here in 10 days and it has been 7 and still do not know if it has even shipped.
Originally Posted by JadedBeauty /img/forum/go_quote.gif
Also, do you know when we will pick products for the Spring box?
Originally Posted by snllama /img/forum/go_quote.gif
The new products come out every 3 months. All current subscribers get charged and get to pick their products on the same start date. So this last selection I think became available in Dec... So Im pretty sure the next would be March or April.
They shipped it to my parent's house since that's still the billing address of my credit card. I visit a few times a year so I'll eventually get my box, just not anytime soon. I'm still waiting for the refund to show up on my statement so if it doesn't, I will call. They had the nerve to say they noticed I wasn't a continuous subscriber and ask if I'd like to become one in one of their replies to me. If this isn't fixed soon, I'm definitely not continuing my subscription.Originally Posted by zadidoll /img/forum/go_quote.gif
They refunded you only $30 of the $49.99? Wow. I'd be pissed and I'd be on the phone with my bank!
I'm really not sure why they would have told you that. The code is right on their official blog, in the right column http://blog.beautyfix.com/Originally Posted by Amber Barrera /img/forum/go_quote.gif
Everybody should note the the "BFBLOG" promotional code isn't supposed to be given out & used by everybody. If you want to use it you will need to call & tell the customer service person about it & he/she should let you use it. If you try to use it online it is totally a hit or miss kind of deal. I used it & it looked as though it had gone through but when I checked my bank statement the next day I noticed I was charged full price. (The charge was actually pending so I was never actually charged the full amount but would have been if I had not caught it.) I called Beautyfix's customer service & was told that a blogger gave that code out when she shouldn't have & now the company is trying to crack down on people using it. They want to find the blogger that still has it up & have her remove it. I couldn't remember where I had seen it though so I wasn't able to help there. You should try to spread the word so other ladies don't get frustrated when it doesn't work & they are charged full price. I was refunded $30 so my box did end up only costing $19.99. After receiving my products & seeing how wonderful they are I would have gladly pay the $49.99.
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