Just got an e-mail from BB:
Joey (Birchbox Ops)
May 07 05:06 PM
Hi Kait,
Thanks for reaching out! I'm sorry for any trouble.
Your order was unable to be processed because there was an error in the address verification. I'm so sorry about that. I have placed a new order with the correct information. You will receive a separate order confirmation and tracking information once it ships.
I've also added 100 points to your account to apologize for the trouble. 100 Birchbox Points can be redeemed for $10 in the Birchbox Shop. Points can be used to purchase full size products from Birchbox.com, as well as gift subscriptions.
Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help.
Address verification? Really? I have been a member of BB since 2012. My address has never changed. Not buying it. But hey got more points to build back up again. AND my order will hopefully be processed this time. If not, I have this e-mail to back myself up with. But really, BB needs to get themselves together. I wonder how many BB points they have sent out in the last 2 months. It can't be good for their business to be handing out points like candy.