- Joined
- Jan 21, 2014
- Messages
- 91
- Reaction score
- 17
Does anyone else really not appreciate getting the 3rd degree when cancelling a Maven account? ugh and they CONTINUE to try and sell you the service even when you already spent however long on hold just to do so. The girl on the phone also would not remove my credit card information which I thought was sketchy. wtf?
So unpleasant. I wonder if they are really trained to have such a negative tone in their voice when people call for cancellations, I am very unimpressed by this strange customer retention strategy.
So unpleasant. I wonder if they are really trained to have such a negative tone in their voice when people call for cancellations, I am very unimpressed by this strange customer retention strategy.