he sent something which asked us to hold on and presented one spoiler , a beautiful pair of earrings, and promised another spoiler the next day which never came. I emailed 3 days ago asking exactly when the box will ship - no response. If I don't hear anything by COB tomorrow I am filing the claim over the weekend. I will not cancel it as I filed a claim with the first box which finally shipped, but I have had it with the delays and false promises. The items are beautiful, but the business practice is too erratic, For the first box, I went month to month, but then went to annual. I just don't want to deal with it anymore even though the items are very nice.