I was also curious about the survey thing and found this little bit on their FAQ page:That was my confusion as well. When I signed up today, it had me do a survey on how much I work out, skin issues etc. Not sure what that was for though.
Thanks for the info! I upgraded my account a week or so ago and I was wondering when we would be able to make our selections. Just logged onto the site and made my pick! /emoticons/[email protected] 2x" width="20" height="20" />They must be getting close now. I signed up for a Select membership and the website now asks me to choose which scarf design I'd like.
How do you upgrade your account? Sounds like a nice option to be able to choose!Thanks for the info! I upgraded my account a week or so ago and I was wondering when we would be able to make our selections. Just logged onto the site and made my pick! /emoticons/[email protected] 2x" width="20" height="20" />
Oh, nice! I wonder if they'll offer a nice discount code for a yearly sub at some point soon... I'm tempted to sign up!@theori3 If you log into your account and go to the dashboard, there is an option to upgrade to a yearly sub ($179.99/year). My memory is a little fuzzy but I think there was a button in the middle of the page under the heading 'your subscription' that I clicked on to upgrade to VIP Select. Once the yearly sub is activated, you can then click on the 'Select Members Area" at the top right corner of the dashboard and this will take you to the page where you can select the scarf design you want. Oh and they let you change your pick multiple times if you are feeling a little indecisive (speaking from personal experience)! :lol:
I chose the watercolor print. /emoticons/[email protected] 2x" width="20" height="20" />Oh, nice! I wonder if they'll offer a nice discount code for a yearly sub at some point soon... I'm tempted to sign up!
Which scarf did you end up choosing?
Maybe once payment goes through then the 'select members area' becomes available? Definitely email them about it and hopefully they will help get this sorted out for you...Anyone else having trouble upgrading and getting to the select members screen?
I upgraded, but when I click 'select members area', it takes me back to the screen to select to upgrade. Tried clicking 'yes, upgrade to select' again. And it says I'm already a select member. Ugh.
Actually this happened to me but it looks like it registered the "upgrade" immediately. Where it says you're a select member already - follow through and you should have the option of selecting your preferred scarf.Mnky, on 06 Mar 2015 - 10:22 PM, said:
Anyone else having trouble upgrading and getting to the select members screen?
I upgraded, but when I click 'select members area', it takes me back to the screen to select to upgrade. Tried clicking 'yes, upgrade to select' again. And it says I'm already a select member. Ugh.
How did you follow through? I even got the email to pick the scarf and it does the same thing using that link- takes me to the screen to upgrade. When I click on yes, upgrade- I get an error that says I'm already a member with nothing else to select. I'll probably just give them a call tomorrow.Actually this happened to me but it looks like it registered the "upgrade" immediately. Where it says you're a select member already - follow through and you should have the option of selecting your preferred scarf.
For me I received the error but noticed that in the right top next to Customer Concierge it now had Select Members Area (I clicked on this and it had the survey for the scarves).Mnky, on 08 Mar 2015 - 5:48 PM, said:How did you follow through? I even got the email to pick the scarf and it does the same thing using that link- takes me to the screen to upgrade. When I click on yes, upgrade- I get an error that says I'm already a member with nothing else to select. I'll probably just give them a call tomorrow.
The exact same thing happened to me. I decided to just let it slide for this box and see what I think of it but I'm planning on canceling after and then double checking to make sure I am actually cancelled.I thought I cancelled a month ago until I was charged for this box yesterday. I always like the boxes, so I guess I'll just keep this one - but yes - make sure that when you cancel, you really are cancelled. I never got an email or anything saying I was cancelled so I'll make sure this cancellation goes through this time so I don't get the next box. :/
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