Quote: Originally Posted by camel11 /img/forum/go_quote.gif
I think you have completely misunderstood the point of frustration -- the problem was the lack of direct communication about the delay. I, for one, never received an e-mail about the fact that there was a delay, regardless of their delivery schedule. Rather, on my account page, I was given a delivery estimate of 1/13-1/25. Had I not been engaged with this thread, I would have assumed something was lost. I am not in the habit of checking GB's social media accounts, as I rarely follow company accounts. For me and the majority of users here, that is the problem. At the same time, if any one person HATES receiving Jan boxes in February, that's their prerogative. However, I think GB would have saved itself plenty of vitriol by sending a direct e-mail to all subscribers.
*Yes, I checked my spam. No it wasn't in there. No, my e-mail does not delete spam every few days.
It's just my opinion, but I usually see this happen once a year. And the delivery was just that an estimate. The estimates were probably loaded into the system before they knew they were having issues. I don't know. I'm not glossy box and really no one knows what the issues were besides glossy box.