Originally Posted by
CheshireCookie /img/forum/go_quote.gif
Quote: Originally Posted by
pookiebear81 /img/forum/go_quote.gif
Finally heard back from GlossyBox after e-mailing them twice. I still don't know why I could not access my beauty profile because they never addressed my problem, but I tried to access it again a couple days later and I could see my profile so I can only guess that it was an issue on their end, not mine. Regarding the wrong shade of the Amore Pacific Compact, like jhans0717 posted, I got this response:
"I'm sorry to hear that you received the wrong shade of the Amore Pacific CC Cushion Compact. At the moment we are waiting to receive a new shipment of this product, and as soon as we receive it we will ship out a replacement to you with the correct shade.I have added 200 GLOSSYDOTS to your account for the inconvenience.I apologize for any inconvenience and truly thank you for your patience and being a member of the GLOSSYBOX family.Kind Regards,Jessie, From The GLOSSYBOX Team"
I received that response yesterday and I don't have the 200 GlossyDots yet. Hopefully, they follow through with their promise.
So they're totally giving different responses, because they told me that they are completely out of AmorePacific. They never said anything about receiving more. I also haven't heard back about the list of 5 replacements that I sent in yet and I DEFINITELY didn't get told I'd get 200 glossydots.....how odd.
I heard back today, after I sent them the list of things I was interested in, that they'd be sending me a Zoya polish. I was hoping for another perfume stick, but hey, I'll take it
/emoticons/
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I didn't get the extra glossydots, though, and I was told they were out of the lighter shades of the AmorePacific.