- Joined
- Apr 30, 2014
- Messages
- 7
- Reaction score
- 4
Info for those of y'all looking to use your Jules for your box. If you're at the end of your prepaid sub (those of us who started in June will be up for renewal this month) and want to use your Jules for your box, looks like you'll need to call in and have them switch your sub from a prepaid 3 month sub that auto renews to a month to month plan so that you can use your Jules. I waited over an hour on hold to get that answer from a CS rep who is working their first maven window... What a mess!