Kristine Walker
Her Nibs
This will not be an all lips box. I can't remember everything from last July, but it was an amazing box.
No, they usually charge on the 1st of the month.Yep, I caved. /emoticons/[email protected] 2x" width="20" height="20" /> Ordered LF this month. I think I'll probably only get this once (it's rather expensive!), but I'm very excited! I know it's their anniversary month, but is it also an all-lip month? Didn't they delay the all-lip month on their anniversary once before, so the two didn't coincide?
Since I signed up on the 18th this month, if I were to continue, would this always be my billing date going forward?
They have, by now, PO'ed me so badly with their lack of communication and billing me 2 months without sending so much as a Chap Stick that I have cancelled my subscription.I didn't even get that- all i got was a couple of different e-mails telling me that they got my payment.
Oh my God, that's terrible. I am shocked. Their CS had always been amazing for me. It seems to me you ought to have some kind of legal recourse if they've charged you twice and you never got anything.They have, by now, PO'ed me so badly with their lack of communication and billing me 2 months without sending so much as a Chap Stick that I have cancelled my subscription.
I guess I'm one of those people for whom first impressions are important. They have totally blown it with me. And I still have absolutely no idea if they are sending the products I've paid for, or what. I know they didn't refund anything.
Some companies are SO disappointing. This is one I was looking forward to so very much. Sometimes, good CS personnel can make up for a glitch or a problem. I am not sure Lip Factory even HAS CS people.
Has anyone gotten their tracking codes? Normally I have mine by now...but whatever it's fine I know the box will be worth it
I got my tracking code on the 17th and it hasn't been updated once, it still says it is in Florida! It is so annoying because when I got my e-mail it said it would be here in 1-3 days! /emoticons/[email protected] 2x" width="20" height="20" />I got my tracking last week. Still no box though.
I usually get my box about 10-12 days after I get that notification.I got my tracking code on the 17th and it hasn't been updated once, it still says it is in Florida! It is so annoying because when I got my e-mail it said it would be here in 1-3 days! /emoticons/[email protected] 2x" width="20" height="20" />
Enter your email address to join: