Stay away from this company. All of the sudden they decided to send out an email late Saturday night that they are charging for January's bag on the 14th and have not yet sent out tracking for December's. I caught it and cancelled at 11:15 pm on the 13th. Even though on their website, it says I have cancelled and that I need to subscribe to receive January's bag, they retroactively charged me on the 13th. I am beyond pissed here! I also ordered some products with points in mid November and paid a minimal amount of cash, and I keep getting the runaround and have not received them. They told me they shipped my products last week, and then in the same sentence tells me they were delivered to me on November 28th. Seriously????