Originally Posted by
tawnyanshawn /img/forum/go_quote.gif
I am still waiting got my box to get to the post office. it was accepted and said sent to the distribution center on the 5th. lets see if i get it by the end of the month. I dont want to contact birchbox again over them. This isnt the first time. i am going to give it till the end of the week and see what happens.
It was sent through Streamlite. Streamlite is a lot like UPS only slower, lol. Streamlite only ships Monday - Friday, they don't work weekends, so it can take up 15 business days (Monday - Friday) when you factor in weekends that's actually up to 19 days before your package may arrive from the NJ distribution center to the distribution nearest you before it gets into USPS hands then up to another three days to get to you. Personally I think they need to ditch Streamlite and use USPS and either Fed Ex or UPS instead of Streamlite.
Originally Posted by singer422 /img/forum/go_quote.gif
Just a question for everyone who gets Birchbox...this is only my second box, so I am still becoming familiar with this program. I live in Cincinnati, OH and the last time I got my box it took a while to get here...I believe about ten days. I know they say that if you live on the west coast it can take up to ten days, but I was just wondering if anyone else that lives around this area has a delay with their boxes? It looks like the post office received electronic shipping info for the november box about four days ago, but no further info has been provided.
It's Streamlite. See my explanation above.
Originally Posted by SarahNerd /img/forum/go_quote.gif
I live in Kent OH and it moves slow. I think it's because of the streamline service they use. I ship daily with the USPS and know that if if Birchbox went with the USPS directly and skipped Streamline we would get it a few days faster. I blame Streamline for the slooooooow delivery times.
Ditto. Streamlite is simply the worst shipping company to use.
Originally Posted by
atrid /img/forum/go_quote.gif
Alright, not sure if anyone has had this happen before, but I just moved and when I noticed they had sent the Birchbox to my mom's address, instead of my new address that I thought I had updated in time, I contacted them and they said they would just sent out a new box even though I thought they could just change the address mid-ship, so anyways they said it would get shipped out later in the month and I was just wondering when that would be around? And do they send out shipping notifications for the replacement boxes? But I guess I can't really complain if it takes a little longer since I am technically getting two boxes this month when I visit my mom's for thanksgiving, but just a little antsy for it. But thank you for any info you guys could give on the matter.
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Usually when they send out replacement boxes they do it the same day and will issue you a new tracking within a day. If you haven't seen a new tracking number then a replacement box hasn't been sent yet. Give it a couple of days before contacting them again.
