Ever since the big website changeover, backdoor tracking does not work for me. Has anyone else had this problem?
Okay, I e-mailed them today and am waiting for a response....thanks!!!@@beautifulme I am trying to quote you and it's not working. I have the exact same issue.
Mine looks the same. Under shipments it lists October as shipped and next shipment as December, though I was charged today and see the charge under the "recurring payments" tab. Last month worked out for me without having to contact customer service, so I'm cautiously optimistic that it will work out this month, even though the website doesn't reflect what it should. Fingers crossed.I checked my account today since I haven't yet been charged for November and on my account it shows last box billed and shipped October and next billing and next shipment December with no mention of November at all....What???
I have been a continuous subscriber since last January with no cancellations.
Anyone else have this problem?
Wo! That's WAY better than the brownie.On a happy note, PopSugar sent me an Illume "nice boxed candle" for my expired brownie from my second september box. It was probably in one of the past boxes, but I like candles and it is for christmas, so I am happy!
My nail decals were defective and I emailed them about it. I had an email from Fedex saying that they are sending a package to me(clearly not my box) and I wonder if they are sending me the same thing. That would be excellent /emoticons/[email protected] 2x" width="20" height="20" />On a happy note, PopSugar sent me an Illume "nice boxed candle" for my expired brownie from my second september box. It was probably in one of the past boxes, but I like candles and it is for christmas, so I am happy!
I never got a fedex email, but I don't have a fedex account. I knew they were sending something, just didn't know what.My nail decals were defective and I emailed them about it. I had an email from Fedex saying that they are sending a package to me(clearly not my box) and I wonder if they are sending me the same thing. That would be excellent /emoticons/[email protected] 2x" width="20" height="20" />
Do you know the weight of the package by chance? They could be just sending me a replacement pack of decals lol. I candle would be much better.I never got a fedex email, but I don't have a fedex account. I knew they were sending something, just didn't know what.
For the people who have next shipment as Dec. Apparnetly, according to fb, that means your Nov. box is processed.
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