I tried to place an order a week ago for a friend who could not even manage to log in to EM. What followed was almost an hour of frustration, when I tried to get the items into the cart they kept popping out and going back to their place on the page like a video game. Finally I got some things to stay in the cart then got to checkout the total amount was shown and for some reason another $5 was added on, it was not shipping it was just an extra amount. I contacted CS who said they were unable to recreate the situation I described. That's when I gave up their blog says everything is going along smoothly but the complaints seem to dispute this. I've been a customer of EM for more than 2 years but I just ordered samples from Signature Minerals and Meow. EM lost me, and the friend who also had problems, as customers