Wow, I feel bad even saying this but it usually takes me up to 3 cotton balls to get rid of my eye makeup. I think it's because I have a lot of mascara on and that takes forever! (Especially since I mostly use waterproof, too, aggh!) But I think, lately I've been using make-up cleansing sheets to remove my eye make-up and it is much, much better. I don't lose any more eyelashes and it doesn't nearly irritate my eyes as much as it used to when I used cotton balls. Make sure you buy cleansing sheets with moisturizing properties (like, mine has chamomile and Vitamin E, etc). It definitely makes a world of a difference!!!!