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- Jun 13, 2012
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Dear Birchbox Customer,
Monday night, Hurricane Sandy landed on the Eastern seaboard. If you or your family live in the area, we hope you are safe and sound. Due to the storm, Birchbox’s New York office will be closed until further notice. Many Birchbox staffers are without power but those who are able are working from home. Our New Jersey warehouse is also closed, and UPS and USPS have suspended service in many areas. We wanted to update you about potential delays in your Birchbox service.
Due to the state of emergency, full-size orders placed on or after Friday, 10/26 will be delayed. Unfortunately, the November Women's Birchbox shipments may be delayed up to a week and many will ship after the 10th. Our customer service staff is working from home to answer emails but response times will be slower than usual.
We will keep you updated as we learn more. We are so thankful to have you as a customer and look forward to getting back up and running so we can deliver on our service promise to you.
Thank you,
Team Birchbox
Monday night, Hurricane Sandy landed on the Eastern seaboard. If you or your family live in the area, we hope you are safe and sound. Due to the storm, Birchbox’s New York office will be closed until further notice. Many Birchbox staffers are without power but those who are able are working from home. Our New Jersey warehouse is also closed, and UPS and USPS have suspended service in many areas. We wanted to update you about potential delays in your Birchbox service.
Due to the state of emergency, full-size orders placed on or after Friday, 10/26 will be delayed. Unfortunately, the November Women's Birchbox shipments may be delayed up to a week and many will ship after the 10th. Our customer service staff is working from home to answer emails but response times will be slower than usual.
We will keep you updated as we learn more. We are so thankful to have you as a customer and look forward to getting back up and running so we can deliver on our service promise to you.
Thank you,
Team Birchbox