Ok, I had to email them and they had to send me a link to an alternate location. I am putting my transcript below if anyone wants to check it out, it was fairly easy flowing and simple.
Christina has joined the chat.
Christina: Hi Vanessa, this is your beauty expert Christina! How are you?
Vanessa: I am great, how are you?
Christina: Great! Did you have any trouble logging in? I believe your appointment was for 4pm.
Vanessa: I was logged in but nothing showed up, I emailed and they told me to go through an alternate link.
Christina: Gotcha! Sorry, we'be been working through some tech issues today, apologies for the confusion!
Vanessa: I understand
/emoticons/
[email protected] 2x" width="20" height="20" />
Christina: Let's talk beauty
/emoticons/
[email protected] 2x" width="20" height="20" /> Tell me about your skincare and beauty needs
Vanessa: I am not into skin care too much, I do like moisturzing and facial masks but I don't have any problems with acne or need for anti aging. Anything make up related is needed! haha
Christina: That's great to hear you don
Christina: don't have many issues in the skincare department
Vanessa: I do have dry skin but nothing too serious.
Christina: as far as makeup is concerned, what types of products are you interested in trying or would you care to add to your beauty routine?
Christina: I've got a great hydrating primer that is perfect for dry skin in addition to making your foundation/face product look flawless I will include in your sample kit this month!
Vanessa: I don't have any restrictions really. I have an ever growing collection and love to try new things.
Christina: That's wonderful to hear, we've got many products for you to try. Especially for this upcoming spring season! As far as your dry skin, do you exfoliate often? That will help with the dullness and prep for a better application for makeup overall.
Vanessa: I exfoliate in the shower, and sometimes at night before I go to bed. so I would say about every other day.
Christina: Great! Sounds like you are pretty on top of it then! What is your preferred makeup style? Do you stay natural to classic or like a good amount of color and trendy style?
Vanessa: I can go either way, I like both
/emoticons/
[email protected] 2x" width="20" height="20" />
Christina: Just want to gage your style so we know exactly what to send and what will work for you in your sample kits
/emoticons/
[email protected] 2x" width="20" height="20" />
Christina: Ok great! Any other beauty questions you have for me? I am all ears1
Vanessa: Not at the moment.
Christina: Wonderful, so I will be sure to include that primer for you, in addition to some fantastic eyeliners, nail polish and a few great new makeup products to try. We'll stick to cosmetic rather than skincare for your sample packs to start seeing as that's what you prefer
Vanessa: Sounds fantastic!
Christina: You can expect your sample bag to ship out one week after our first consult. We'll have a second consultation next month to check in and see how you liked everything. Feel free to check out our blog in the meantime for all the latest beauty tips and tricks!
Vanessa: Ok, do we have consultations every month?
Christina: Yes! It comes along with your membership. We are here to answer any beauty questions you may have, in addition to checking in on how your liking the products we've sent you for that month. Pretty cool, huh?!
Vanessa: That is awesome, very different
/emoticons/
[email protected] 2x" width="20" height="20" />
Christina: Can't wait for you to see all the great makeup items i'll be sending your way!
Vanessa: Thank you so much!
Christina: We've got to wrap up now, if you have any questions please feel free to email us directly or post on our Facebook! Have a fabulous day, I enjoyed chatting with a fellow makeup lover like yourself
/emoticons/
[email protected] 2x" width="20" height="20" />
Vanessa: Will do, thanks, have a great night.
Christina: You too! Take care.
Disconnected by the operator. Chat session has ended.