- Joined
- Jan 16, 2012
- Messages
- 6,107
- Reaction score
- 101
I agree, she should reply that she isn't able to respond to your request, but perhaps she hasn't gotten to it yet. If she has her own internal emails to deal with combined with the traffic from this site who email her personally, plus her own portion of the [email protected] emails to answer, I'm sure she has more than enough to keep her busy for 8 hours a day and is working her way through them. Plus, I'm sure her job is a lot more than just answering emails. If you can only devote 4 hours a day to answering emails, if you emailed her on Thursday, she has only had ~12 hours to get to your email.Originally Posted by yanelib27 /img/forum/go_quote.gif
Well if she had emailed back saying she has forwarded my request to the general email or something like that, I wouldnt be as upset as not hearing anything at all. Letting an email sit in my inbox without a response is not acceptable where I work and it should be the same at Birchbox. I am paying for their services after all, I do expect a reply.
Seeing as they don't work saturday and sunday, it hasn't been terribly long.