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- Feb 3, 2012
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I'm sorry you didn't get a fun little extra. My guess is that they've been slammed lately because of the unusual amount of damaged items due to the mugs in December & the luxury box glass bottle soap mishaps. I wouldn't say this is a normal display of their CS.So i am really upset right now I read all these posts about their customer service being so wonderful if you are missing something or something is broken they send it out right away with fast shipping and a hand written note and also some extra goodies for your trouble well i got my mugs today because mine came shattered in pieces all that came was the mugs in a box nothing else and i am not trying to be ungrateful i just do not understand why i was treated this way when other people are trated another way. Has this happenedt to anyone else?Â
I just got my replacement mugs as well. I have no issue with how I was treated -- they responded to me and replaced the damaged items. Anything beyond that would be a bonus, but I'm certainly satisfied.Originally Posted by pugslypoodle /img/forum/go_quote.gif
So i am really upset right now I read all these posts about their customer service being so wonderful if you are missing something or something is broken they send it out right away with fast shipping and a hand written note and also some extra goodies for your trouble well i got my mugs today because mine came shattered in pieces all that came was the mugs in a box nothing else and i am not trying to be ungrateful i just do not understand why i was treated this way when other people are trated another way. Has this happened to anyone else?
I really like the mugs too fave part of the box!Originally Posted by AngelaG /img/forum/go_quote.gif
I have to say.. I am in love with the mugs! I kept a set and gave one as a gift (I get two boxes) and they loved them as well. Just those alone made the box worth it to me. I also have put the pinch kits to the side (Purple and Pink) for gifts since I actually had one and the tea is good stuff, I actually have the tea forte pitcher that you can use with the teas. Sometimes I'm like what? but then I end of loving all the stuff!
For those that have received their replacement mugs already, were you originally told that you had you had to wait for excess inventory to arrive or that they could replace them right away? Just wondering if I should be expecting my replacements anytime soon. Thanks!Originally Posted by BeautifyMyLife /img/forum/go_quote.gif
I just got my replacement mugs as well. I have no issue with how I was treated -- they responded to me and replaced the damaged items. Anything beyond that would be a bonus, but I'm certainly satisfied.
Yes, they said they had to wait until they had inventory. I think it was probably 3 weeks from when I contacted them to when I got the new ones.Originally Posted by Dakota750 /img/forum/go_quote.gif
For those that have received their replacement mugs already, were you originally told that you had you had to wait for excess inventory to arrive or that they could replace them right away? Just wondering if I should be expecting my replacements anytime soon. Thanks!
Ok, thanks! Hopefully I'll get mine in the next week!Originally Posted by BeautifyMyLife /img/forum/go_quote.gif
Yes, they said they had to wait until they had inventory. I think it was probably 3 weeks from when I contacted them to when I got the new ones.
I like the mugs a lot more than I expected to, but I am paranoid about them breaking. The tea is good, but I just got a Keurig for Christmas, so I have more coffee and tea than I know what to do with.Originally Posted by celicacutie /img/forum/go_quote.gif
Earlier I complained that I wasn't thrilled with the box because I don't drink tea/coffee/or any other hot beverage.
Well, I'm happy to report that my BF LOVES the mugs and uses them every single time he is over. He is actually wanting to buy a set for himself. So I guess it wasn't a bad box? I gift the tea to my mom for xmas as well.
Did anyone ever receive their olay wipes? I signed up a month ago and never did receive anything.Originally Posted by DiorAdora /img/forum/go_quote.gif
I am not sure if you guys know popsugar has a sample squad I will link you directly they have a live sample going on now for the Olay 4 in 1 cloths. It s to try and sample products. Just click the request sample and wait a little bit to get an email saying it will be sent. Just thought I'd share with you popsugar fans and since they are related enjoy!
https://sample-squad.popsugar.com/
nopeOriginally Posted by jesemiaud /img/forum/go_quote.gif
Did anyone ever receive their olay wipes? I signed up a month ago and never did receive anything.
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