Originally Posted by
NutMeg19 /img/forum/go_quote.gif
Ok so this is weird. I had to email Befine AGAIN about something. Remember that full size moisturizer they promised me because they sent me a second expired sample?? Yeah, that was 5/8, and I haven't seen it yet, so I just emailed them demanding they refund my money since they #1. Sent me expired samples, and #2. Lied to me about not knowing about it. I hope if I have dispute the charge on my cc that they don't give me a hassle about it.
Anyways, here's what I found odd. I tried to email them through their site while I was signed into my account and when I pushed "send", it would come back "unauthorizied user". I did it a couple times and it kept saying that. Since I still have the email from "Mike B", you know the one saying they are going to send me a full size blah blah blah, I figured I would just reply to his email. Then I noticed that when he sent that email to me, it was cc'd to an AOL email address. I also cc'd that same email in case it was like a manager at Befine or something. I googled the email and it is tied to a real estate agent in NJ (where Befine Is) who apparently also does marketing/accounting/consulting.
I don't know what the hell is going on with this company, but my advice to anyone from here on out is to just stay away. I've tried and tried to give them a chance, and now I'm out $30, have a box of unusable products, and my emails are being cc'd to some real estate agent. I think this company is bad news. And it really irks me that they think it's ok to not provide shipping details or confirmations, or even update your order to show it has been processed. As Anita stated "it will never say that it's processed."
Sorry for the ramble. This company is giving me an ulcer.