jannie135
Excessive Reader
- Joined
- Aug 19, 2012
- Messages
- 635
- Reaction score
- 116
Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif
I finally got my shipping!
Also, I posted before that I had ordered one of the past boxes (the one with Ellis Faas) and received the wrong box (the one with the Tigi blush and coffee body wash). They did get back to me and are sending me the correct box! They got back to me in less than 24 hours so it does seem their CS is improving from how it used to be!
Hopefully that's the case! I've had CS get back to me after 5 days and sometimes as fast as 10 minutes. I think it's still a hit or miss with them. At least they seem to be sending out correct boxes quickly.
I had to badger GB through twitter, Facebook, unanswered phone calls, and emails for them to send my r29 box that never showed up in November. I think I got it in January... lol
I finally got my shipping!
Also, I posted before that I had ordered one of the past boxes (the one with Ellis Faas) and received the wrong box (the one with the Tigi blush and coffee body wash). They did get back to me and are sending me the correct box! They got back to me in less than 24 hours so it does seem their CS is improving from how it used to be!
Hopefully that's the case! I've had CS get back to me after 5 days and sometimes as fast as 10 minutes. I think it's still a hit or miss with them. At least they seem to be sending out correct boxes quickly.
I had to badger GB through twitter, Facebook, unanswered phone calls, and emails for them to send my r29 box that never showed up in November. I think I got it in January... lol