I subbed for a couple of months to give the polish a try. While I liked the polish, I opted to cancel because it's okay but I didn't feel it was worth $25 a month. Well, I canceled in November...which you have to do by emailing them. I got a response that they did indeed cancel my account. Imagine my surprise when I got charged for December.
I emailed them and told them to remove my info from their system and never charge me again. I told them that since I received the box, I didn't need a refund. I got a very long email back from them all apologies. They said they had removed all of my info from their system and my account was canceled.
Well, guess what hit my credit card tonight?
Now I am officially pissed. I initiated a chargeback and then requested a new credit card number. I wrote them a really really really nasty email.
I want you all to be really careful with this sub. You have to email them to cancel as there is no option on their site to do so. I canceled three months ago and they're still charging me. I recommend you avoid this company at all costs!
I emailed them and told them to remove my info from their system and never charge me again. I told them that since I received the box, I didn't need a refund. I got a very long email back from them all apologies. They said they had removed all of my info from their system and my account was canceled.
Well, guess what hit my credit card tonight?
Now I am officially pissed. I initiated a chargeback and then requested a new credit card number. I wrote them a really really really nasty email.
I want you all to be really careful with this sub. You have to email them to cancel as there is no option on their site to do so. I canceled three months ago and they're still charging me. I recommend you avoid this company at all costs!