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Reija

Glossybox May 2015 *Spoilers*

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I JUST got my box yesterday, loooong wait this month it felt like.  Anyway, I LOVE the Doucce lipstick color I got, #907-it's like a perfect nude but better color on me, however it is so hard to put on, drags across my lips, so dry BUT it stays on forever and doesn't feel drying on your lips. It feels like I imagine a crayon would feel like dragging across your lips.  :wacko:  I forgive it though cuz it's pretty good!  I have probably 150+ lipsticks of all price levels and this is one of the few that stayed on through breakfast and coffee.  The rest of the box felt kinda meh, I think I'm sampled out-time to drop one of the 14 boxes, lol! 

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My glossy hasn't even shipped :( I feel sad and neglected lol...

You are not alone.  Mine hasn't shipped either. :/

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I am wondering how much of a role location plays in when your box ships out. Does anyone in the Southeast or west coast get their box in the first week  or so of deliveries ?  

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I usually get mine pretty quick. One time I had cancelled and resubscribed and I got another box almost instantly. I couldn't believe how fast it shipped. I'm on the west coast.

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So I wanted to give an update on my Glossybox Saga.

 

It's been a week of a correspondence so voluminous it gives Saint Paul a run for his money.

 

On Monday, I wrote a new, start-from-the-beginning-just-the-facts message to both CS and sent it as a PM on FB. As my irony field would have it, the same idiot rep I had been dealing with before,  ~Jackie~  responds in an A+ display of passive-aggressiveness, all "we're sorry *you* were unhappy with Glossybox, we have many customers who are happy with their subscriptions, sorry *you* exist purely in a personified form of PMS" (ok, they didn't say that last bit, but the whole message intimated that I was the one with a problem.) So, I resent the message again to the generic CS email. The FB response was more genuinely apologetic that my sub had been preemptively cancelled and offered to re-activate my subscription. A new CS rep responded to my email, and offered to send a replacement item for the leaky Marrakesh, and also asked if I wanted to re-activate my subscription. I said yes to the replacement item. 

 

I really didn't know if I wanted to re-activate it. I liked many of the items I received, but I've had so many issues with their service over the last six months that I just don't want to spend any more of my money with them, you know? All I really wanted to do was cash in my GlossyDots for a free box, and I was only 40 dots away when they witch-cancelled me. So, I replied to both CS and FB with that (except about the witch-cancelled part. I was Data-level devoid-of-emotions in these messages.) Regular CS response was "Only current subscribers have access to GlossyDots. Do you want to resubscribe?" The FB rep, who may be an actual unicorn, responded that in light of "the issues I've had and the way some of them have been handled" to award me 100 GlossyDots. 

 

 g1387830691913458445.jpg

 

So by logging in to my account I could see that I had 1060 dots...but I still couldn't use them since I wasn't a current subscriber. A quick message to the FB unicorn took care of that, and without having to re-sub, I will receive a box in exchange for the dots. I have no idea if that will be a June box or a May "Classic" box. I'd prefer June over a bunch of leftover items from previous months, but I'm not going to press it.

 

Thank you guys for your sympathy and advice - @@artemiss, @@girlnamedpete, @@linda37027, and  @ .  I probably wouldn't have pursued doing anything about this without your support - and Kdramas, thank you soooo much for the detailed plan of action and crash course in handling CS.  :flowers:

 

Oh, and I did follow up with regular CS about my "replacement item." They said it would be "equivalent in value" and that they would provide a tracking # for it as "soon as it is shipped" but that was Thursday, and now it's Sunday in a Holiday weekend, so I don't have high hopes. 

 

Should've had the unicorn take care of that too!

 

(Edited for punctuation. Also, does a certain B-word get auto-corrected to a W-word? I'm curious.)

Edited by Jay.Aitch.Gee
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@@Jay.Aitch.Gee - good for you! Must have taken a chunk of patience to keep pushing. Kind of looks like Glossybox has been juggling too many different boxes .... They listed a Oprah box....and it had nothing but repeats, one of the classic boxes? In fact it had the Marrakesh Endz in it, in the review I looked at. Are they also the one's that have a special box coordination coming out on QVC with QVC fav's, or is that Popsugar?

*Edit - Popsugar has the QVC box*

Edited by aweheck
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I just signed up with the 6 month 20% code, interested to see what I get this month. Since it's a new sub, will it have the glamglow and clearista?

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Mine finally came yesterday. Didn't have a chance to open it until this morning. Here is what was in mine. I'm glad the lip liner is a nude (Barely there) color since I mostly wear nudes.

 

 

glossybox may spoiler.jpg

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I just signed up with the 6 month 20% code, interested to see what I get this month. Since it's a new sub, will it have the glamglow and clearista?

Do you happen to know if the Glossybox page said May box was still available at that time or if it said Classic box? I the May boxes had not sold out by then, that is what you will get. I don't remember what day I noticed the May boxes sold out. 

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Do you happen to know if the Glossybox page said May box was still available at that time or if it said Classic box? I the May boxes had not sold out by then, that is what you will get. I don't remember what day I noticed the May boxes sold out.

ldkjf

I can't really remember, though I think it might have said classic. So it might be that. Do you know how the classic boxes tend to be?

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I just signed up with the 6 month 20% code, interested to see what I get this month. Since it's a new sub, will it have the glamglow and clearista?

I resubscribed and got the box with glamglow and clearista. Hope you get the same box.

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Just got an email that said all June boxes will include a Too-Faced mascara. Not sure if this is news or not but thought I'd share just in case!

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