I finally got one of these, and I'm so far pretty impressed. I have a lot of hair on my chin, so I wasn't able to get all of it the first try; but I did fully epilate my upper lip and front of my chin, just not all of the underside. This is the first hair removal method I've tried where I experienced more success than I did failure, so that's saying a lot. It does hurt, but it's a bearable pain (and trust me, I don't have a high tolerance for pain!) It hurts far less than tweezing and far less than the Epilady I had in college, which was electric and I couldn't control the amount of force used. With this manual device, I can, so on sensitive areas I can be more gentle. So I'm looking forward to getting more proficient with this thing!