LadyK
I want to go to there
I had to unsubscribe but love this theme!
Yep, you do have to e-mail them. Unfortunately as far as I know they only have one CS person so it takes forever to actually hear back. For example, I just got a response tonight for an e-mail I sent on 12/31. <_<Hi...kinda shy lurker here... (*hides behind indie shadow baggies)
Does anyone know how to change the credit card for the sub? I just got a replacement card for one that's expiring this month. The site says to email them, but I've had no response. I'd love to keep giving them more money!
I've found calling around 10am on weekdays works best. The never answer my e-mails or fix anything I e-mail about. As far as I know, FCS has 1 person (and only one) who handles customer service over the phone. Her name is Donna and she's very busy, so if you have to leave a message, don't be tempted to call back until she calls you. It can take days, but calling is the fastest way to get FCS to do anything.Hi...kinda shy lurker here... (*hides behind indie shadow baggies)
Does anyone know how to change the credit card for the sub? I just got a replacement card for one that's expiring this month. The site says to email them, but I've had no response. I'd love to keep giving them more money!
Boxes are probably gonna start shipping the 1st Monday in February, possibly the 2nd Monday. You might not want to wait too long if your charge date is before then.Ah, good to know how long to wait before I start bugging them again. My charge date is coming up, but not imminent, so I can wait a few more weeks. Thanks for the info!
Erm, nope, I was wrong. They sound appealing in Rachel's unboxing video, but they all have too much floral--jasmine and rose--and they make me sneeze. The whipped cream gives me a headache. Ugh.Every scent description sounds like something I would actually be happy to use, unlike last year's Spring Soap Box.
There's one that made me sneeze too but I don't remember which one it was. I'm not crazy about florals. But it was a cute box and made a good instagram pic! lolErm, nope, I was wrong. They sound appealing in Rachel's unboxing video, but they all have too much floral--jasmine and rose--and they make me sneeze. The whipped cream gives me a headache. Ugh.
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