I did not buy the limited edition box, and idk, maybe the tracking was wrong, but I received an email saying "your box has shipped" on the 2nd (the same day as the Facebook post saying they were starting shipping) and when I clicked the tracking number, it told me it had been delivered on the 4th. Unless they accidentally shipped me the March box twice, then the April box is the only reasonable explanationOriginally Posted by katie danielle /img/forum/go_quote.gif
I highly, highly, highly doubt she is talking about April's box.
I think it is worth emailing them. It couldn't hurt. I've also heard that people have good luck by emailing and then direct messaging them on Facebook or posting on their wall because the person who manages the page does comment and respond that they forward stuff too their CS department. Good luck!Originally Posted by lexxies22 /img/forum/go_quote.gif
Wow, yeah, that's why I'm kinda debating whether I should bother to email or not. I've also read somewhere here as well that when they first started out, they only had 14 people working so basically there weren't enough staff to meet the 'unexpected demand'. Plus, they just had a new CEO a few months ago or something I'm kinda confused because I saw the name on GlossyMag so I don't know really. Maybe I should give it a shot?
Just looked and mine is showing the same!Originally Posted by MaiteS /img/forum/go_quote.gif
woot thats what mine is showing too :]
They have a weird history of sending double boxes and only charging for one. Not everyone gets double boxes, but it does happen, and there doesn't seem to be any rhyme or reason. I received two January boxes (in *February*, which is a whole separate issue), and I actually got them for free since I paid for January's box with Glossydots and then canceled my subscription.Originally Posted by Lorenk /img/forum/go_quote.gif
OK, I checked my dashboard and they did send me two March boxes /emoticons/[email protected] 2x" width="20" height="20" />
I was just so excited at the idea it was already April's
Also, I only intended on ordering one March box? I did cancel & resubscribe in order to get cash back from Ebates, but it was at the end of last month. Can someone help me? Is there a certain time frame to order to avoid double boxes?
Originally Posted by peggytalkpretty /img/forum/go_quote.gif
Hey ladies!
I am new to glossybox (and subscription services in general) March was my first box and I'm confused over why I still don't have any march surveys to take, why so late? is that how it normally is?
Also I am excited about the spoiler this month! I thought the modelco tint was fabulous so I hope this blush can compete!!
Originally Posted by peggytalkpretty /img/forum/go_quote.gif
Hey ladies!
I am new to glossybox (and subscription services in general) March was my first box and I'm confused over why I still don't have any march surveys to take, why so late? is that how it normally is?
Also I am excited about the spoiler this month! I thought the modelco tint was fabulous so I hope this blush can compete!!
Zoya polish code?The Zoya polish code plus ebates rebate sucked me back in for this month. I'm excited about the blush, you can never have enough of that or mascara IMO. Excited to see what else they have this month.
The code FUN gets you a free pretty blue Zoya polish from their beach collection. I got the code from Mysubscriptionaddiction.com.Originally Posted by tasertag /img/forum/go_quote.gif
Zoya polish code?
Well I'll check out my checking account to see how many times they charge me...but I will point out, when I resubscribed, I used the "Color" code, and in the second box I received an OPI nail polish. So I'm thinking they applied my resubscription as meaning I wanted a second box.Originally Posted by meaganola /img/forum/go_quote.gif
They have a weird history of sending double boxes and only charging for one. Not everyone gets double boxes, but it does happen, and there doesn't seem to be any rhyme or reason. I received two January boxes (in *February*, which is a whole separate issue), and I actually got them for free since I paid for January's box with Glossydots and then canceled my subscription.
You have to remember they staff CS with unpaid interns!Originally Posted by easteregg /img/forum/go_quote.gif
OMG! Just got off the phone with them. They wouldn't help and weren't sympathetic (even fake sympathy). Yikes!
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