Birchbox main offices are located at 230 Park Avenue South, New York, NY 10003 and within a few blocks of Gramercy Park. That whole area went without power and I haven't seen the news to see if they have power or not yet but the subway system was also flooded. Most of the employees don't live in Manhattan and must take the train into work. There were no bus services for a couple of days but even if there WAS a way to get into Manhattan over flooded bridges and streets exactly how are the folks at Birchbox suppose to work without power? There is an evac center just a few blocks from Birchbox's offices for goodness sake!
Dotcom Distribution who were or are Birchbox's fulfillment center are located at 300 Nixon Lane in Edison, NJ 08837. While they didn't experience flood damage there is no power and it's the same with the other fulfillment center they located in Edgewood, NY. Edison, NJ http://www.pseg.com/home/customer_service/outage_info/outagemap.jsp Edgewood. NY http://www.lipower.org/stormcenter/outagemap.html On top of all that there is no mail right now going into the NY/NJ area and none coming out. http://about.usps.com/news/service-alerts/welcome.htm I have several packages coming from the NY area including an order from Obsessive Compulsive Cosmetics, Sephora and other items I've ordered and I know that I'm not going to get those items any time soon so if they cancel my order and refund me the money I'm fine with that as I'm with waiting. All these companies and businesses are going to lose millions if not billions of dollars in lost product. I can only imagine what's going on at Manic Panic because they're located in Long Island City in Zone A (which is in the flood zone). I'm hoping that Tish and Snooky are okay along with their employees. Zone A had a mandatory evac implemented and I don't know if people were allowed back there or not. My point is this. The NY and NJ areas were affected badly. People in those areas rarely experience hurricanes (though it can happen as it did happen). This storm was beyond Birchbox or any other company in NYC control and so it WILL take some time for some businesses to recover especially if there is damage to their businesses and or products. http://www.nyc.gov/html/oem/html/nycsevereweather/weather_home.shtml