Quote: Originally Posted by chrysti198 /img/forum/go_quote.gif
I got the J Cat in Honeycrisp too, when my tracking email said I would get the Mirabella Pixi lipstick. I don't know if complaining would be any good, but I was disappointed to get the J Cat, especially when others received UD lipsticks and Mirabella ones.
Honestly, the way I see it is that you're paying Ipsy $10/month to give you 4-5 products. If you were unhappy with the service provided in any way, shape, or form, you (as a consumer) have a right and responsibility to let the company know. Now, I say that it's a responsibility as well because if they don't hear people complaining about the way they do things, they will never improve their methods and accountability. I let manufacturers and suppliers and subscription services know what is going on with faulty products, or if something was old, or if something was dried out, or if shipping mechanisms failed. You have a right to receive a product you were promised, if they sent you something else, then once you have voiced that, it is the company's responsibility to rectify the problem.
Edit: The J Cat lipstick is a pretty awful replacement for a Mirabella Color Sheer (regardless of which color they send)
/emoticons/
