I finally called and cancelled my subscription a few days ago after I saw the (in my opinion) exceedingly boring March box.  I was not impressed with the woman on the other end when I called Julep's cs.  When she asked me why I was cancelling, I told her that in a nutshell, it was because shipping had gone south and that whoever was handling their Facebook account never answered any "hard" questions and I didn't agree with how they ran that side of things (I wanted to go into the My Maven contest debacle but I included that in my email feedback later instead).  I guess I was most turned off by the very flippant, sarcastic "Okaaaaay.." that I got in response to my reasons.  It was the type of response that you'd get from a surly teenager who had just been told something she didn't like.  She was very curt with me on the phone after that.  Maybe she realized she wouldn't be able to "save" my subscription and just gave up on keeping up appearances, I don't know. Sigh. I really liked Julep's nail polish, but the service side of things is just awful, and that means a lot to me (being someone who comes from a customer service background)!  I'll be trying out Cult and seeing how they are for a couple months, and then maybe just saving my money for some higher end single purchases for a while
/emoticons/
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