Starlooks Starbox June 2013

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Originally Posted by mks8372 /img/forum/go_quote.gif

Not sure if this has already been mentioned (I didn't see it anywhere in the thread) but the button looks to be from a separate company...there is a sticker on the back that says TopPun.com-maximizing prophets.  I went to the site and it looks like it is a company that makes products (buttons, tshirts,etc)  for social activism (gay pride, peace, etc)  incorporating puns?  Interesting concept and totally fits with the 60's theme.  The bronzer looks pretty nice, I am going to try it out today.
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I had noticed that as well, gay pride fits, at least that was going on in my city last weekend.

 
Anyone else get a strange email saying they processed your next payment -- but then below that it says "We TRIED to process this payment..."

According to my bank account, the charge for the July went through.  The email is a bit perplexing, though -- especially because I've never received one before.

 
I got the email as well.  Have not logged into my CC yet to see if the charge is pending.  This is only my second month so I had no idea if this was normal/not normal.

Originally Posted by MissMonica /img/forum/go_quote.gif

Anyone else get a strange email saying they processed your next payment -- but then below that it says "We TRIED to process this payment..."

According to my bank account, the charge for the July went through.  The email is a bit perplexing, though -- especially because I've never received one before.
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I received that notification as well and I am none too happy about it considering I was charged when I signed up in June. 
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Originally Posted by MissTrix /img/forum/go_quote.gif

I received that notification as well and I am none too happy about it considering I was charged when I signed up in June. 
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Is this your first month too?  Because I just thought about it, I already paid for this month last month so I hope I'm not being charged twice, that would really suck 

 
Originally Posted by BeautyLoverIT /img/forum/go_quote.gif

Quote: Originally Posted by MissTrix /img/forum/go_quote.gif

I received that notification as well and I am none too happy about it considering I was charged when I signed up in June. 
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Is this your first month too?  Because I just thought about it, I already paid for this month last month so I hope I'm not being charged twice, that would really suck 

Yes, July is my first month. I just checked my bank account and I was definitely double charged.
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It's my third box.  Honestly, I can't remember when they usually charge but I feel like it's not normally the first of the month. I could be mistaken though.

EDIT -- looks like I was charged on the 3rd of last month, so I'm wrong -- it does seem to be the normal charge time for them.

 
Originally Posted by MissTrix /img/forum/go_quote.gif

Yes, July is my first month. I just checked my bank account and I was definitely double charged.
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Mmm, thats not a great first impression :/

 
Originally Posted by MissMonica /img/forum/go_quote.gif

It's my third box.  Honestly, I can't remember when they usually charge but I feel like it's not normally the first of the month. I could be mistaken though.
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I think they may have implemented a new payment system. The charges from last month and today look different when I check my account.



 
Originally Posted by BeautyLoverIT /img/forum/go_quote.gif

Mmm, thats not a great first impression :/
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Yeah, it does look like a new payment system.

Definitely not an ideal first impression BUT they do have great customer service, so I am sure they will take care of it for you guys asap!

 
Yeah it was weird getting the email. Mine said they TRIED 3 times, but the subject line of the email says mentions something like "payment approved" and it is a pending change in my bank account. Hopefully the kinks get worked out of this new system.

 
Same email here! I agree, I thought it was strange that it said Payment Approved as the header, but the body of the email made it sound like something was wrong? Odd.....

 
I got the email as well but it appears I was charged. Weird. Hopefully this doesn't turn into a problem. I think if they would've told me they can't charge me I would just cancel my account and be done with it.

 
I haven't gotten that e-mail. I almost wonder if I should be worried that I am not receiving the box??

 
I got the e-mail and it said they tried to process it twice. Will not be happy if I have been charged twice!

 
Originally Posted by elainecad /img/forum/go_quote.gif

I got the e-mail and it said they tried to process it twice. Will not be happy if I have been charged twice!
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Mine said three times, but my bank account only had it being taken out once, so you should be fine :) /emoticons/[email protected] 2x" width="20" height="20" />

 
Sounds like it is dried out -- mine is nothing like that. I think you should email them! I bet they will send a replacement.
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(Replying from my phone so excuse any formatting boo-boos) I took your advice and emailed them, they're sending a replacement. Yay!! Good customer service 4lyfe! ;) /emoticons/[email protected] 2x" width="20" height="20" /> I've been looking to drop a sub and between this and the glossybox fiasco this month, it's a pretty clear choice...
 
Is Starlooks shipping generally kind of...slow? I ordered a few things on the 28th & got a shipping notice on the 1st. But the tracking hasn't updated from 'electronic info received' since the 1st. I know there was a holiday in there but still seems like an awfully long time for no movement!

 
Originally Posted by allistra44 /img/forum/go_quote.gif
Is Starlooks shipping generally kind of...slow? I ordered a few things on the 28th & got a shipping notice on the 1st. But the tracking hasn't updated from 'electronic info received' since the 1st.

I know there was a holiday in there but still seems like an awfully long time for no movement!
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I would give them a call or email them. They are usually pretty good with shipping. They generally fix any mistakes right away too.

 
I would give them a call or email them. They are usually pretty good with shipping. They generally fix any mistakes right away too.
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Tracking number must have just been wonky. Just came in the mail! :) /emoticons/[email protected] 2x" width="20" height="20" /> excited to finally try thier products
 

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