Originally Posted by
Karren /img/forum/go_quote.gif I'd love to hear those, Shaundra! lol lol! Ok, I'll give you the latest example.
This past Sunday, I went to the MAC counter in Dillards because I wanted "Secret Crush" see thru lip colour from the A Rose Romance collection.
When I got there, one of the sales associates was giving someone a makeover and the other was looking busy and ignoring me. I looked around for awhile and then decided to go up to the second floor to look for clothing and then come back...hoping they'd actually get to me then.
When I came back, one of the SA's asked me if she could help me. I told her that I wanted the see thru lip colour in "Secret Crush," and she said she was helping someone else, but that she'd get back to me. While she was ringing the other person up, SA #2 asked me if she could help me. SA #1 yelled from over the register that I wanted "C-Thru" lipglass and "Secret Crush." I was just like..."Wait, what?" I mean, I guess it really would be easy to get that confused...
But they ignored me. SA #1 joined SA #2 and they began looking through the drawers, and SA #1 said "It's one of those tri-color lipglasses from the Sugarsweet collection." At this point I was getting somewhat concerned, as it is nothing remotely like that. So I walked over to the display, grabbed the "Secret Crush" see thru lip colour, and said "No, I want
this!" In a polite way, of course. lol. SA #1 just said "I know." And kept looking and mentioned something again about a tri-color lipglass. I just stood there, holding up "Secret Crush" with a "WTF?" look on my face. lol.
Eventually SA #1 looked up and said "OH! Ok, yeah..." and went to the other drawer to get "Secret Crush." She then told SA #2 to ring me up, handing her both "C-Thru" lipglass and "Secret Crush" see thru lipcolour.
When we got to the register, I said that I only wanted the see thru lip color, and she goes "Oh, you don't want the lip stain?" So I told her that I wanted "Secret Crush," but not "C-Thru" lipglass. And I told her that "Secret Crush" was a see thru lip colour (that's what it's called by MAC), and she was just like "Oh, ok!" and finally, everything was worked out.
I don't know if I just suck completely at communication or if these ladies were dense, but I would have thought they would have gotten it around the time I was holding up exactly what I wanted...lol!
I have others, too...but they're just as long. One time, at the MAC store, a guy that worked there had been on the phone with a customer. Once they hung up, he started mocking the customer and laughing with the other SA's because the customer had mispronounced "FAFI." Not only is that entirely unprofessional, but it was loud enough for everyone in the store to hear.