LethalLesal
Tattooed Martha Stewart
Oo, Birchbox made me so angry this month.
I cancelled before they billed me, and they billed me anyways. I didn't notice the charge until the 10th or so of the month. I emailed them to get them to refund me since #1 - I didn't want a box this month. I'm overloaded on samples and last month they sent me TWO moisturizers in the same box (boring, much?). and #2 - it was the 10th, and I didn't even have a shipping notification.
The girl first told me, "Too bad, so sad" in a nice way. I waited until Monday the 15th, still no shipping info or anything, no box information on my BB page... emailed back like, "OK, well I didn't want a box. I cancelled before you guys charged me and got the cancellation email. I guess I'll just dispute the charge with my credit card company, because I have no more room for samples right now."
Finally she agreed to refund my card. Whyyyy the headache about it?
She also told me to write "return to sender" on the box that i'm "going to receive" that still hasn't even shipped out yet. I know I'm not going to get a box this month, so I hope they don't notate my account as having, like, stolen a box or something because I swear I'm not going to get one.
I cancelled before they billed me, and they billed me anyways. I didn't notice the charge until the 10th or so of the month. I emailed them to get them to refund me since #1 - I didn't want a box this month. I'm overloaded on samples and last month they sent me TWO moisturizers in the same box (boring, much?). and #2 - it was the 10th, and I didn't even have a shipping notification.
The girl first told me, "Too bad, so sad" in a nice way. I waited until Monday the 15th, still no shipping info or anything, no box information on my BB page... emailed back like, "OK, well I didn't want a box. I cancelled before you guys charged me and got the cancellation email. I guess I'll just dispute the charge with my credit card company, because I have no more room for samples right now."
Finally she agreed to refund my card. Whyyyy the headache about it?
She also told me to write "return to sender" on the box that i'm "going to receive" that still hasn't even shipped out yet. I know I'm not going to get a box this month, so I hope they don't notate my account as having, like, stolen a box or something because I swear I'm not going to get one.