I love Julep's boxes. I get the American Beauty colors, and have liked them all, as well as the supplemental pedi-mani products.
I received a bottle last month which seemed to have some spillage in shipping. When I opened it to clean the bottle edge, it was broken. They apologized and sent me a replacement bottle of polish, no questions asked, within a week.
I totally think they are awesome, and being a Julep Maven has changed the time and attention my nails get.
My ONLY " complaint" is that their manicure salons are only in the Seattle area. Dang!!!