- Joined
- Feb 3, 2012
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Zadi-
I have bought things from this company since the only storefront was diapers.com - 6 years at least. I have never once had a cc issue. I would lay the blame on Paypal. I tend not to do anything with Paypal- it is just not as consumer friendly as one would hope.
I have bought things from this company since the only storefront was diapers.com - 6 years at least. I have never once had a cc issue. I would lay the blame on Paypal. I tend not to do anything with Paypal- it is just not as consumer friendly as one would hope.
Originally Posted by zadidoll /img/forum/go_quote.gif
I ended up cancelling... again. LOL Between their screw up of my account earlier in the month coupled with the fact they said they can't charge my credit card (despite there being a $16.25 charge) I cancelled again. I liked the items in my boxes the last few months but with credit card issues I get spooked easily. See what happened was that last week or the week before (can't recall when) I went to check my account for something and saw I couldn't get onto my dashboard. The site acted as if my account was cancelled. I meant to call them to find out what happened but didn't and a few days later everything was fine again. Over the weekend I check my account and see that I've been billed for July but then yesterday I get an email from them saying "We've Had a Problem Charging Your Credit Card". So I called and the lady I spoke to said it looks like they tried to charge my account TODAY (late last night/early this morning) but couldn't. I told her but the account was already charged on July 3 with payment taken out. She said it looks like payment was attempted on the 4th but couldn't go through. I'm chalking this up to their system being screwy though it can be an issue with Paypal since I had problems with Ipsy billing me as well. So no idea if I'm getting the July box or not despite that it's been paid for (according to Paypal) because they're saying it's not paid for.