Quote: Originally Posted by
abreeskye /img/forum/go_quote.gif
I just heard back, and booooo. Here's what they said:
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Thank you for contacting us at Beautybar.com, a Familyhood site!
I hope this email finds you well.
How are you enjoying the Sample Society? It is a great way to try out some exclusive products!
The Supergoop is not empty. We looked into it and found that since the tube is for one use there just is not a lot in the tube. According to an associate, you have to squeeze really hard.
I know you have to work for beauty but this may be a little much!
Because beauty shouldn't be so hard I have provided a $5.00 credit to your account to use for future purchases (this will not deduct from your Sample Society purchase which is automatically set for a $15.00 charge) but you can use it in conjunction with a purchase you may make with your discount from being a member of Sample Society.
The credit will expire on September 30, 2013.
I hope you will be able to try what is in that tube! (I am sure you don't need it!)
Have a great night.
If you have any questions or comments please contact us at
[email protected] or call at 1(888) 696-0423.
Thanks again for contacting Beautybar.com, a Familyhood site!
Thanks,
Sonya M.
Customer Care
Beautybar.com
A Familyhood site
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What in the world?! I'd rather have the actual sample I wanted! Hmmmm. This makes me wonder whether I should continue with them or not. I don't like the idea of them saying, oh, you just have to try harder. Ugh.
Originally Posted by alterkate /img/forum/go_quote.gif
One use? I got the Supergoop eye cream in my Birchbox (or was it Glossybox? I'm having a hard time keeping track!) at least a month ago (maybe two?) and I'm still using it every morning and night! That's a load of bull they are trying to sell you.
I got the supergoop eye cream in my sample Society box and have been using it everyday since i got it. A little goes a long way. I actually over used it twice too. I thought it was very very empty when I opened it too, but I then realized it was a lot for the amount used per application. I decided to cancel my box still because that was the only product I was in LOVE with. everything else was ok and I want to try other boxes. Hope you all get some good stuff in future boxes! I'm excited to find out what you get!