- Joined
- Mar 16, 2006
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Originally Posted by lotusindigo /img/forum/go_quote.gif Wow. They really expect people to wait a month for their purchases just to process? It just really sucks that the company whose colors I want the most is the company that seems to be the least reliable. Yeah, I don't know what has happened to them. I've ordered from them 3 times in the last year, and they always sent the orders out in a reasonable time. Their pigments are so pretty, too, and such a great range of colours.
You would think that if they went so far as to close up for a while, they would wait until they were caught up before reopening and taking more orders, especially when they still haven't gotten back to their original turn-around-time. Now it's going to be twice as long . . . sheesh!
And as of now, the new colors still aren't on the website. They should have just said that they would be up before the end of the year and worked on getting their order-processing time down before releasing them. I had really been looking forward to this new collection, but I don't think I'm going to place an order until they've gotten their act together a little better.
You would think that if they went so far as to close up for a while, they would wait until they were caught up before reopening and taking more orders, especially when they still haven't gotten back to their original turn-around-time. Now it's going to be twice as long . . . sheesh!
And as of now, the new colors still aren't on the website. They should have just said that they would be up before the end of the year and worked on getting their order-processing time down before releasing them. I had really been looking forward to this new collection, but I don't think I'm going to place an order until they've gotten their act together a little better.