- Joined
- Apr 6, 2012
- Messages
- 1,602
- Reaction score
- 134
I've read about those accounts on here but my personal experience couldn't be farther from this assessment. All my boxes have been perfectly packaged, nothing spilled, no customer service problems, no billing problems. If I had never seen this thread I would be totally oblivious to any negative issues. They are, in my opinion, so much better than BB it isn't even a contest. My last BB had 5 foil packets, a tiny perfume sample, and I can't even remember the rest so that's how exciting it was. Not to mention my face wash that was expired and smelled like vomit back in April.Originally Posted by Deenellie /img/forum/go_quote.gif
Agreed. They billed me on 7/12, I cancelled 7/20, got my tired July box yesterday 8/1. They didn't seal the the contents wrapped in papera nd the ribbon was just thrown in the box. Glad the products were not used and didn't spill this time! They're un-professional, arrogant and they don't know or care about giving excellent customer service and about how consumers feel about their service. Glad to not be supporting bad business practices. C-ya GB! No regrets! Shout out to Birchbox!
I truly believe if you put GB products in a BB everyone would love them more. I think feelings about the GB the company affect feelings about the products. I'm really sorry some of you couldn't have the same good experience I'm having.