- Joined
- Sep 10, 2013
- Messages
- 545
- Reaction score
- 79
Jut got charged for October. Excited to see other spoilers! I have a lot of this type of product but willing to try a new one.
I haven't heard of anyone being able to redeem glossydots without a current subscription /emoticons/[email protected] 2x" width="20" height="20" />This was after I tried to ask them nicely on Facebook to help me and on customer service e-mail a couple of times!
- Â Myla I am trying to redeem my Glossydots this month. My subscription just finished, but I do not want to resubscribe until I have redeemed these dots which I have been saving for so long! I know you have have helped others with this, so would really appreciate it if you could help me also, I have contacted your customer service by e-mail, but no reply!
- Â GLOSSYBOX Hi Myla, The best way we can help to redeem Glossydots but be sure that you do not receive duplicate boxes is to give us a call between 9-5 EST, 1-855-738-1140 and a Customer Care assosicate would be happy to help you. We'd love to make sure you can redeem those hard-earned dots! All the best, Tracy
- Â Myla I do not have a current subscription so there is no possibility of duplicate boxes. You figured this out for another member here on Facebook, so would just appreciate the same thing. My e-mails have already been ignored and I am feeling a little upset about it at this point. I spent over a year saving up the Glossydots, only to be unable to redeem them, and no one is willing to help me with it. GLOSSYBOX Hi Myla, We often help our subscribers redeem Glossydots, however, each case is different according to type of subscription, account details etc. In order to redeem Glossydots you must have an active subscription. Because you do not currently have an active subscription, we cannot redeem Glossydots. If you have further questions, I'd be happy to answer them in any way I can. My apologies, Tracy
I know..GB customer service is totally clueless on the concept of *customer* service :/Just doesn't seem right they do it without a subscription for some and not others. And also that it's so difficult to redeem them in general! Without getting duplicates you have to get it within such a narrow band of days or get charged for the month.
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