- Jul 3, 2012
- Reaction score
This is my first Look bag, I am excited to try it out! Does anyone know when they are going to start shipping out the bags, or around what time of the month they usually ship?
The posted this morning on their FaceBook wall that they were experiencing an email glitch. It seems to have started as sending people email notifications that their bags were canceled. Other people are reporting the same problem as you are, they are asking that the emails are ignored.Originally Posted by MissMonica /img/forum/go_quote.gif
Canceled last month, got a confirmation email for my cancellation, and yet was charged today (and received EIGHT duplicate emails informing me of the charge and shipment). These people have got to get a better system. Oddly enough, I was only mildly annoyed by the charge, since I know from other MUT subscribers that this has happened before, but the eight emails was super annoying and pushed me into anger...
I mean, really, the least you can do as you attempt to steal money from my bank account is have the decency not to spam me while doing it. (insert eye roll here)
Originally Posted by morre22 /img/forum/go_quote.gif
I wonder what are in the white tubes and the black boxes? The boxes looks like some kind of Korres product, but seem to narrow to be lip stick. And from the looks of how few Bon Bon's there are and the fact that they said 2 to a bag maybe we all aren't getting them, maybe an extra, because I don't think they would send that as a personal choice??
thanks for posting this. was about to email them asking if they have shipped yet. when they sent out those spams of emails i actually did extend it or whatever to change my credit card info since I was cancelling the card they had on file so I wasn't sure if that messed anything up or not. But they did charge my new card so that's a good sign.Originally Posted by Dalylah /img/forum/go_quote.gif
I emailed them and directly asked about my account and got this response:
You will get a tracking number once your bag ships. They have not gone out yet." So they are still putting things together. Having said that, they did reply very fast to my email so that is a good thing.