Le sigh. I'm trying to put a bottle of butter LONDON Trustafarian (my number-one most-coveted bL polish) in my cart, but it won't let me! When you search for it by name, a swatch of it comes up, but Dodgy Barnett is the shade name listed! I sent email off to CS to see what's going on, so I'm waiting there, but I was oddly amused by the response I received (and relieved that he ACTUALLY READ AND UNDERSTOOD THE PROBLEM), so I feel like posting it here (and I'm very glad this guy didn't respond and say something like, "I can't seem to replicate your issue, so it must be your browser. Try a different one!" because that seems to be the usual VERY UNHELPFUL response) (and I put the part I found most amusing in bold):
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Omg that's awesome
/emoticons/
[email protected] 2x" width="20" height="20" /> I didn't have the same luck when I complained about most of the samples for the march box being samples I already got in previous sample society boxes. I was told to change my preferences. I kept emailing and finally I got a good response saying they'd noted that I'd received dupes and gave me a $10 credit. I guess it's the luck of the draw with CS reps, some are great and others dgaf, I got both today!